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Frequently Asked Questions

Find answers to common questions about our products and services

We offer a wide variety of premium pet foods including dry kibble, wet food, raw diets, and specialty formulas for pets with specific dietary needs. All our products are sourced from trusted brands and meet the highest quality standards.
Yes! We offer free delivery on orders over £50 within our local area. For orders under £50, a small delivery fee applies. We also offer express delivery options for urgent orders.
Absolutely! We understand that pets can be picky. If your pet doesn't enjoy a food product, you can return it within 30 days of purchase for a full refund or exchange, as long as the product is in its original packaging.
Yes, our knowledgeable staff can provide general nutritional guidance to help you choose the best food for your pet's age, size, and activity level. For specific dietary concerns, we recommend consulting with your veterinarian.